![]() Wipe the contact with a dry, lint-free swab. Wipe any accumulated ink and debris on the copper-colored contact on the printhead. Repeat the steps to clean each ink cartridge contact. Wipe the contact with a dry, lint-free cloth. Do not smear any ink or debris elsewhere on the ink cartridge. CAUTION:īe careful to wipe only the ink cartridge contacts. Wipe any accumulated ink and debris on the copper-colored contact on the ink cartridge. If any of the ink cartridges have clogged vents, use a pin to clean the vents. ![]() Wait until the printer is idle and silent before you proceed.Ĭlean the ink cartridge vents and contactsĭo not use tap water because it might contain contaminants that might damage the printhead.Įxamine the vent area located on top of the ink cartridge, next to the HP logo. Turn on the printer, if it does not automatically turn on. Reconnect the power cord to the rear of the printer. HP recommends connecting the printer power cord directly to the wall outlet. Plug the power cord back into the wall outlet. Unplug the power cord from the wall outlet. ![]() With the printer turned on, disconnect the power cord from the rear of the printer. Wait until the printer is idle and silent before you continue. Turn the printer on, if it is not already on. Chinese to HP forums, I see that you are getting ink cartridge missing or damages error message.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet. ![]() DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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